12 02, 2018

Collection Agencies Contact Information

2018-02-12T09:41:20+00:00 February 12th, 2018|

Question: We are in the process of sending an RFP out for our Citywide Collection Agency Services and would like to get the most current information of any Collection Agencies that are out there (Could not find a current list on the CSMFO website). So I’m hoping you’ll help me with the following questions: Organization [...]

12 12, 2017

Receiving ACH Payments from Customers

2017-12-15T13:26:42+00:00 December 12th, 2017|

Questions:  Do you currently accept ACH payments from Customers? If so, do you accept these payments from commercial customers or all customers? Do you use a certain software application to process these ACH payments? If so, what is the name of this application? Download: Survey Results on Receiving ACH Payments from Customers, 12-12-2017

6 11, 2017

Capitalization Threshold Policy

2017-11-06T15:15:46+00:00 November 6th, 2017|

Question: What is your municipality’s capitalization threshold?   Download: Survey Results on Capitalization Threshold Policy, 11-06-2017

30 10, 2017

Forensic Auditor for TOT Audits

2017-11-30T14:46:39+00:00 October 30th, 2017|

Question: Can anyone recommend a forensic auditor for assistance with potentially difficult hotel/motel audits? We would especially appreciate any auditor with expert witness experience.   Download: Survey Results on Forensic Auditor for TOT Audits, 10-10-2017

10 10, 2017

In-House Attorney

2017-11-30T14:49:08+00:00 October 10th, 2017|

Question: Please reply yes or no. Does your agency staff an in-house attorney?   Download: Survey Results on In-House Attorney, 10-10-2017

6 09, 2017

Customer Service Counter Safety

2017-10-04T10:17:47+00:00 September 6th, 2017|

Question: Our City is looking into updating our small lobby at City Hall (which serves Development Services/Finance) with new safety features, such as security glass and panic buttons. I would like to tap into this wonderful group as a resource and find out from those of you who have these security features of what you [...]

22 08, 2017

ERP System RFP Consultant

2017-10-03T10:00:58+00:00 August 22nd, 2017|

Question: Can anyone recommend a consultant that does this kind of work? Also, if you have a recent RFP that you wouldn't mind sharing that would be very helpful too. Download: Survey Results on ERP Consultants, 08-22-2017

22 08, 2017

Charitable Donation Option on Utility Bill

2017-10-03T10:11:15+00:00 August 22nd, 2017|

Question: Has your city added a line in your utility billings for a charitable donation? Download: Survey Results on Charitable Donation Option on Utility Bill, 08-22-2017

11 08, 2017

Revenue Enhancement Strategies

2017-10-04T10:26:40+00:00 August 11th, 2017|

Question: Santa Barbara County is currently in the process of a County-wide 5-year strategic rebalancing and resiliency initiative, looking at all of our services, processes, technology, facilities and overall budget. I am specifically on the Re-Balance Resources team that is looking at potential revenue enhancement initiatives and opportunities for the County. If there are any [...]

21 06, 2017

Live Scan and Credit Checks for New Hires and Existing Employees

2017-06-21T10:25:11+00:00 June 21st, 2017|

Question: Does your agency perform any type of credit check or live scan on new employees to the finance, treasury or accounting operations? Does your agency follow-up and do them on existing employees and how often? Download: Survey Results on Live Scan and Credit Checks for New Hires and Existing Employees, 06-20-2017