Debt Management

12 02, 2018

Collection Agencies Contact Information

2018-02-12T09:41:20+00:00February 12th, 2018|

Question: We are in the process of sending an RFP out for our Citywide Collection Agency Services and would like to get the most current information of any Collection Agencies that are out there (Could not find a current list on the CSMFO website). So I’m hoping you’ll help me with the following questions: Organization [...]

6 09, 2017

Salvage Value for Capital Assets

2017-10-04T10:30:16+00:00September 6th, 2017|

Question: Does your City assign salvage value for your capital assets? If so, how do you determine the value?   Download: Survey Results on Salvage Value for Capital Assets, 09-06-2017

5 06, 2017

Add-on/Collection Agency Fee

2017-06-08T15:10:27+00:00June 5th, 2017|

Question: We’d like to know if your city charges a fee when matters are referred to an outside collection agency. If yes, we’d like to know how that fee is structured and whether it is addressed with a debtor in advance of sending it to a collections agency. In other words, are collection fees part of [...]

22 03, 2017

Utility Billing Software

2017-03-22T11:39:24+00:00March 22nd, 2017|

Question: We are looking into acquiring a new Water/Sewer Billing System, and would like to know the name of the system that your agency is using. If you have recently purchased or implemented a Utility Billing Software, we would really appreciate you sharing your experience with us. Download: Results of Survey of Utility Billing Software, [...]

19 05, 2016

Street CIP Funding

2016-05-19T10:11:48+00:00May 19th, 2016|

Question: I would like to hear about funding / financing opportunities your City has identified to pay for streets. Our City has one large Streets CIP project, among many smaller ones, that requires funding / financing because there is not enough in cash / fund balance to pay for this large project. Please include the following [...]

16 03, 2016

Credit Card Transaction/Convenience Fees

2016-03-16T10:36:53+00:00March 16th, 2016|

Question: We are considering collecting a transaction/convenience fee on all credit card payments and would like to survey CSMFO members on current practices.  If your agency is currently charging a “transaction or convenience fees” for credit card payments, please answer the following questions: What types of credit card payments are charged a convenience fee?  (i.e. property [...]

14 08, 2015

Collection Agencies

2015-08-14T15:05:41+00:00August 14th, 2015|

What collection agency do you currently use for business licensing and/or other collection accounts? Download: Collection Agencies Survey, City of San Leandro Accounting Manger Salary Survey, City of La Palma