Fees

26 02, 2018

Car Allowance

2018-03-05T13:39:05+00:00February 26th, 2018|

Question: 1. Does your agency offer a car allowance for employees? If so: Who is it offered to (All employees, Management level, etc.)? How much is offered? How often? Download: Survey Results on Car Allowance, 2-26-2018

15 12, 2017

Online Credit Card Payment Provider

2018-01-30T12:11:39+00:00December 15th, 2017|

Question: Our Board wants to charge a convenience fee. Our IT folks have had built a custom online credit card processing site based upon Woo Commerce and Wordpress. Unfortunately, we need now to find a replacement Credit card provider due to lack of responsiveness of our current provider. Any suggested Vendors? Download: Survey Results on Online Credit Card Payment Provider, [...]

12 12, 2017

Receiving ACH Payments from Customers

2017-12-15T13:26:42+00:00December 12th, 2017|

Questions:  Do you currently accept ACH payments from Customers? If so, do you accept these payments from commercial customers or all customers? Do you use a certain software application to process these ACH payments? If so, what is the name of this application? Download: Survey Results on Receiving ACH Payments from Customers, 12-12-2017

1 09, 2017

Transient Occupancy Tax

2017-09-01T16:50:18+00:00September 1st, 2017|

This survey relates to jurisdictions that charge Transient Occupancy Tax.  Do you require TOT to be paid on: Resort Fees/Service Charges? Rollaway beds? Pet fees? Download: TOT Survey Rollaways Pet Resort Fees

13 06, 2017

Add-on/Collection Agency Fee

2017-06-13T13:26:06+00:00June 13th, 2017|

Question: We’d like to know if your city charges a fee when matters are referred to an outside collection agency. If yes, we’d like to know how that fee is structured and whether it is addressed with a debtor in advance of sending it to a collections agency. In other words, are collection fees part [...]

5 06, 2017

Add-on/Collection Agency Fee

2017-06-08T15:10:27+00:00June 5th, 2017|

Question: We’d like to know if your city charges a fee when matters are referred to an outside collection agency. If yes, we’d like to know how that fee is structured and whether it is addressed with a debtor in advance of sending it to a collections agency. In other words, are collection fees part of [...]

26 04, 2017

Credit Card Acceptance

2017-04-26T11:49:38+00:00April 26th, 2017|

Question: 1. What type of transactions do you accept credit cards for? 2. Do you charge the customer a service fee? If so, how much? Download: Survey Results on Credit Card Acceptance, 04-25-2017

18 04, 2017

Cell Tower Leases

2017-04-18T11:31:55+00:00April 18th, 2017|

Question: How much are your costs for leasing a cell tower? Download: Results of Survey on Cell Tower Leases, 04-11-2017

25 08, 2016

Credit Card Fees

2016-08-25T13:29:23+00:00August 25th, 2016|

Question: Is your city passing over the credit card merchant fees to your residents/customers as convenience fee for making payments with their credit card? Download: Survey Results on Credit Card Fees, 8-24-2016