5 09, 2017

Version of Microsoft Office

2017-10-04T10:13:29+00:00September 5th, 2017|

Question: What version of Microsoft Office is your agency currently using? Download: Survey Results on Your Version of Microsoft Office, 09-05-2017

22 08, 2017

ERP System RFP Consultant

2017-10-03T10:00:58+00:00August 22nd, 2017|

Question: Can anyone recommend a consultant that does this kind of work? Also, if you have a recent RFP that you wouldn't mind sharing that would be very helpful too. Download: Survey Results on ERP Consultants, 08-22-2017

10 08, 2017

Current Software Programs

2017-10-02T16:47:44+00:00August 10th, 2017|

Question: I’m very thankful for everyone that took their time to respond and explain their experience with their current software programs. I have attached an excel spreadsheet with a summary of programs used and recommended. I hope this helps someone as much as it’s helped me. Download: Survey Results on Current Software Programs, 08-10-2017

30 06, 2017

Group Email Software

2017-06-30T16:04:36+00:00June 30th, 2017|

Question: Does anyone use software for email blasts to the public? What software do you use? Do you like it? I am limited to the number of contacts I can put in a group in Outlook. I need a software package that can group a large number of contacts so that I can send the [...]

15 05, 2017

Budget Spreadsheet

2017-06-08T15:10:35+00:00May 15th, 2017|

Question: Citrus Heights Water currently prepares its budget using excel workbooks, and we are looking to improve them. I dug around in the CSMFO resources page, but did not see any other examples of budget preparation workbooks If anyone who currently uses spreadsheets to prepare their budgets wouldn’t mind sharing, I would greatly appreciate it. [...]

26 04, 2017

Personal Devices

2017-04-26T11:36:37+00:00April 26th, 2017|

Question: Do you allow staff members to use personal devices (phones and computers) for accessing work-related items such as email, documents, etc? If so, do you reimburse or provide a stipend for that use? If so, what is the amount of the stipend and what are the conditions for receiving it? Do you require employees [...]

22 03, 2017

Utility Billing Software

2017-03-22T11:39:24+00:00March 22nd, 2017|

Question: We are looking into acquiring a new Water/Sewer Billing System, and would like to know the name of the system that your agency is using. If you have recently purchased or implemented a Utility Billing Software, we would really appreciate you sharing your experience with us. Download: Results of Survey of Utility Billing Software, [...]

15 12, 2016

Pay by Phone Services

2016-12-15T10:52:34+00:00December 15th, 2016|

Question: Does your organization provide a Pay by Phone Service or Interactive Voice Response Service for Water Payments? Does your organization pay the processing fee or do you pass on this fee to the customer? Who is your service provider and contact information? I would appreciate any advice that you have regarding your experience with [...]

31 08, 2016

Financial Software Consultants Request

2016-08-31T15:09:01+00:00August 31st, 2016|

Questions: Request for consultants to aid in preparing a RFP and selecting a new financial system. Download: Survey Results of Financial Software Consultants Request, 8-31-2016

31 05, 2016

RFP for IT Services

2016-05-31T11:28:09+00:00May 31st, 2016|

Question: We are looking for someone to help us develop a RFP for IT services.  If anyone used a third party to help develop an RFP, can you please pass their name to me? Download: Survey Results on RFP for IT Services, 5-23-2016